Responsible Gambling

At Leon Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always remain a form of entertainment — never a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.

Our Commitment

Leon Casino operates under strict responsible gambling guidelines applicable to Australian players. We actively support the principles set out by the Gambling Help Online service and comply with responsible gambling standards relevant to the Australian market as of June 2026.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early:

• Spending more money or time gambling than you can afford
• Chasing losses in an attempt to win back money
• Gambling to escape stress, anxiety, or depression
• Neglecting work, family, or personal responsibilities due to gambling
• Borrowing money or selling possessions to fund gambling
• Feeling irritable or restless when trying to cut down on gambling
• Lying to friends or family about your gambling habits

If you recognise any of these signs in yourself or someone you know, we strongly encourage you to seek help immediately.

Self-Assessment

Not sure if your gambling is becoming a problem? You can take a free, confidential self-assessment test provided by Gambling Help Online. This tool can help you better understand your gambling behaviour and whether you may need support.

Tools to Help You Stay in Control

Leon Casino provides a range of responsible gambling tools available directly through your account. You can access these tools at any time by contacting our support team or visiting your account settings.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period of at least 7 days.

Loss Limits

Define the maximum amount you are willing to lose over a set period. This helps you manage your bankroll and avoid chasing losses.

Session Time Limits

Set a maximum duration for your gaming sessions. Once your time limit is reached, you will be automatically logged out of your account.

Reality Checks

Enable periodic reminders that notify you of how long you have been playing and how much you have spent during your current session.

Cool-Off Period

If you feel you need a short break from gambling, you can request a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to access your account for gambling purposes.

Self-Exclusion

If you believe you need a longer break, you can request a self-exclusion for a minimum period of 6 months or permanently. During self-exclusion, your account will be suspended, and you will not receive any promotional communications from us. To request self-exclusion, please contact our support team directly.

To activate any of these tools, please contact us at: [email protected] or via our 24/7 live chat.

National Self-Exclusion — BetStop

Australian players can also register with BetStop — Australia's National Self-Exclusion Register, operated by the Australian Communications and Media Authority (ACMA). BetStop allows you to self-exclude from all licensed interactive wagering services in Australia at once.

To register with BetStop, visit: www.betstop.gov.au or call 1800 238 786 (free call, available 24/7).

Once registered with BetStop, Leon Casino is legally required to honour your self-exclusion and will close your account accordingly.

Protecting Minors

Leon Casino strictly prohibits gambling by persons under the age of 18. We conduct age verification checks on all accounts in accordance with Australian regulations. It is illegal for minors to gamble, and we take this responsibility very seriously.

If you share a device with minors, we strongly recommend using parental control software to prevent underage access to gambling websites. The following tools can help:

• Net Nanny
• CYBERsitter
• GamBlock

Support Organisations in Australia

If you or someone you know needs help with problem gambling, the following free and confidential services are available to Australians:

• Gambling Help Online — www.gamblinghelponline.org.au | Phone: 1800 858 858 (free call, 24/7)
• Lifeline Australia — www.lifeline.org.au | Phone: 13 11 14 (24/7 crisis support)
• Beyond Blue — www.beyondblue.org.au | Phone: 1300 22 4636
• MensLine Australia — www.mensline.org.au | Phone: 1300 78 99 78
• Financial Counselling Australia — www.financialcounsellingaustralia.org.au | Phone: 1800 007 007

Responsible Gambling Tips

• Always gamble for entertainment, not as a source of income
• Set a budget before you start and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks and do not gamble for extended periods
• Do not gamble when you are upset, stressed, or under the influence of alcohol or drugs
• Balance gambling with other leisure activities
• Keep track of the time and money you spend gambling

Contact Us

If you have any questions about our responsible gambling tools or policies, or if you need assistance activating any of the tools described on this page, please do not hesitate to contact our dedicated support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on our website

This Responsible Gambling page was last updated in June 2026.