Privacy Policy

Effective Date: 1 June 2026

Welcome to the Privacy Policy of Casino Leon (hereinafter referred to as "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in Australia.

1. Information We Collect

We collect the following types of personal information:

Identity Information: name, date of birth, gender.
Contact Information: email address, phone number, postal address.
Account Information: username, password, account preferences.
Payment Information: credit/debit card details, bank account information.
Technical Information: IP address, browser type, device information, operating system, cookies, and other tracking technologies.
Usage Data: details of your interactions with our website and services.
Verification Documents: identity verification documents as required by law (e.g., government-issued ID).

2. How We Collect Your Information

We collect information directly from you when you register, make a deposit, play games, or contact customer support. We also collect information automatically through cookies and similar technologies when you use our website.

3. Use of Your Information

We use your personal information to:

Provide and manage your account and access to our services.
Process deposits, withdrawals, and payments.
Verify your identity and comply with legal and regulatory requirements.
Improve our website, services, and customer experience.
Send you promotional communications, where you have consented to receive them.
Prevent fraud and ensure the security of our services.
Respond to your inquiries and provide customer support.

4. Disclosure of Your Information

We may disclose your personal information to:

Third-party service providers who assist us in operating our business, such as payment processors, identity verification services, and IT providers.
Regulatory and law enforcement authorities as required by Australian law.
Other parties with your consent or as otherwise permitted by law.

5. International Transfers

Your personal information may be transferred to and stored in countries outside Australia. We ensure that such transfers are conducted in accordance with applicable privacy laws and that your information remains protected.

6. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

7. Retention of Your Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

Access and obtain a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and contractual restrictions.
Withdraw consent to the processing of your personal information where applicable.
Object to or restrict certain types of processing.
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised content and advertising. You can manage your cookie preferences through your browser settings.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Phone: +61 2 1234 5678
Address: Casino Leon Pty Ltd, Level 10, 123 Gaming Street, Sydney NSW 2000, Australia